This is the form you need to fill in if you wish to submit your complaint to IGM Forex Ltd. For help to fill in this form, please speak to one of our Customer Support representatives at +357 25 252 371.
Please fill it on screen and click the ‘Submit your complaint’ button further below, for the immediate and automatic submission of your complaint to IGM Forex Ltd. Please note that IGM Forex Ltd cannot accept complaints submitted to it by any other means/method (i.e. e-mail, telephone, etc.).
Complete, up-to-date, as well as accurate information, is required to be provided to IGM Forex Ltd for the proper investigation and evaluation of your complaint. Please note that the below Complaint Form is only indicative and not exhaustive. IGM Forex Ltd may request further information and/or clarifications and/or evidence as regards your complaint. Moreover, IGM Forex Ltd may request from you to re-submit a new Complaint Form in case it considers that you have incorrectly and/or falsely completed your Complaint Form.
IGM Forex Ltd will try to resolve your complaint on the basis of good faith, fairness and by taking such action as is consistent with market practice.
IGM Forex Ltd Client Complaint Form
Part I. Client Details
Fields marked with an asterisk (*) are mandatory.